Funko Accelerates
Product Launches

50% Faster Development with
AI-Assisted Salesforce
Commerce Cloud
Read the Case Study
Operational excellence has always been a priority for Funko, so it’s no surprise that they embrace AI to accelerate e-commerce development. In a recent proof of concept, ITG Software helped Funko cut development timelines by 50% while maintaining high-quality output and carefully monitoring the impact on their high-demand Salesforce Commerce Cloud environment.
The Challenge
Teams were fully allocated across core initiatives by design, constraining additional throughput
Growing demand for rapid experimentation required greater execution flexibility
Output needed to scale without headcount growth, prompting a more efficient delivery model
The Solution
AI-Assisted Development Workflows
Prompt Engineering and Task Decomposition
The Results
AI-assisted development has been a game changer for our team, says Funko’s engineering lead. It allows us to focus on complex business logic while letting AI handle repeatable tasks, doubling our productivity on structured projects.
  • AI-assisted development cut Funko's project timelines by 50%, accelerating feature delivery across Salesforce Commerce Cloud.
  • Structured AI workflows achieved up to 90% accuracy on tasks including XML, system objects, and technical documentation.
  • The remaining complex workflows still required human oversight, but overall efficiency gains reduced estimated delivery from 5.2 weeks to 2.5 weeks.
50%
Faster Development Timelines
90%
Task Accuracy on Structured Work
52%
Reduction in Delivery Timeline (from 5.2 to 2.5 weeks)
Review the full details in the White Paper
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ITG Software partnered with Funko to design and execute AI-assisted development workflows across Salesforce Commerce Cloud, combining advanced AI tooling with expert human oversight to accelerate delivery without sacrificing quality.